Customer Support Tele calling

9,000 - 10,000 /month

Heritage Sweets

Khojanpur, Faizabad

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Smartphone, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Heritage Sweets. The role offers ₹9,000 - ₹10,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khojanpur, Faizabad.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 5 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Khojanpur, Faizabad.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹9,000-₹10,000 per month. This is a Full Time job and has 5 openings.