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Customer Support Tele calling

salary 16,000 - 25,000 /month
company-logo
job companyHdfc Sales
job location Virugambakkam, Chennai
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Tamil, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Tele calling to join our team at Hdfc Sales. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹16,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Tele calling role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Virugambakkam, Chennai.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 10 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Tele calling job?
    Ans : As a Customer Support Tele calling, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Virugambakkam, Chennai.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 25000

Regional Languages

Tamil, Telugu

Contact Person

Sanjay

Interview Address

Virugambakkam, Virugambakkam, Chennai
Posted 11 hours ago
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