Customer Support Tele calling

10,000 - 15,000 /month

Global Urban Services

Baramunda, Bhubaneswar

0 - 1 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal

Job ki details

We are looking for a Tele calling to join our team at Global Urban Services. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Baramunda, Bhubaneswar.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 3 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Baramunda, Bhubaneswar.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 3 openings.