Tele calling

10,000 - 15,000 /month*

Genius Consultancy

Camp, Pune

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Education

Languages: Marathi

Diploma and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Genius Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Tele calling role.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Camp, Pune.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 0-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele calling job is located in Camp, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.