Tele calling

13,000 - 18,000 /month*

Focus Staffing Services - Telling Calling

Work from home

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Work From Home

Part Time

Contract

Skills Required

Computer Knowledge

Non-voice/Chat Process

Query Resolution

International Calling

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

All Education levels

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Tele Calling. The role offers ₹13000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

What skills and experience do you need for this Tele calling job?
Ans : To apply for this Tele calling job, candidates should have skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹18,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Tele calling job?
Ans : There are 5 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Tele calling position is A Block Sector 50 Noida, Noida.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process, Query Resolution, International Calling, Domestic Calling with 0-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹13,000-₹18,000 per month. This is a Part Time job and has 5 openings.