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Customer Support Tele calling

salary 17,000 - 20,000 /month
company-logo
job companyEvershine Recruitment Services
job location Sector 37 Gurgaon, Gurgaon
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Logistics
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal

Job Description

We are looking for a Tele calling to join our team at Evershine Recruitment Services. The role offers ₹17,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Tele calling job

  1. What are the eligibility criteria for this Customer Support Tele calling job?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Support Tele calling job offered by Evershine Recruitment Services in Sector 37 Gurgaon, Gurgaon.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹17,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 37 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 2 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Sector 37 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹17,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 20000

Contact Person

Vipin

Interview Address

Evershine Recruitment Services, Sector 37, Gurgaon
Posted 20 hours ago
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