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Customer Support Tele calling

salary 10,500 - 15,500 /month
company-logo
job companyEpicss Security Private Limited
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Real Estate
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Epicss Security Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹10,500 - ₹15,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Tele calling role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹10,500-₹15,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 5 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Tele calling job?
    Ans : As a Customer Support Tele calling, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Bela Pratapgarh, Pratapgarh.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,500-₹15,500 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 10500 - ₹ 15500

Contact Person

Shital Rajpoot
Posted 3 days ago
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