Tele calling

15,000 - 20,000 /month

Ekta Enterprises

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Ekta Enterprises. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Tele calling job?
Ans : There are 99 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Tele calling role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Tele calling position is Biri Bari, Jaunpur.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 99 openings.