Tele calling

15,000 - 20,000 /month

Ekta Enterprises

Amrut Nagar, Vadodara

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Ekta Enterprises. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Amrut Nagar, Vadodara.
How many vacancies are there for this Tele calling job?
Ans : There are 99 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Tele calling position is Amrut Nagar, Vadodara.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like International Calling with 0-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 99 openings.