Tele calling

10,000 - 20,000 /month

Csrl Transforming Lives

Manali, Chennai

0 - 1 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Tamil, Telugu

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Meal

Job Description

Job Title: Telecaller – CPCL Super 30 Program

Organization: CSRL – CPCL Super 30
Location: Chennai, Tamil Nadu
Employment Type: Full-time / Contract

Job Overview

The Telecaller will be responsible for communicating with students, parents, and schools to provide information about the CPCL Super 30 program, which offers free coaching for IIT-JEE aspirants from economically weaker backgrounds. The role involves outreach, follow-ups, and maintaining communication records to support student enrollment and program awareness.

Key Responsibilities

Make outbound calls to students, parents, and school representatives to explain the CPCL Super 30 program.
Provide accurate information regarding eligibility criteria, application process, entrance tests, and program benefits.
Follow up with potential applicants and ensure completion of application requirements.
Maintain a database of contacted students, responses, and follow-up status.
Coordinate with the program team for updates on admissions, examinations, and program activities.
Assist in organizing awareness campaigns and admission drives.
Respond to incoming calls and queries from students and parents.
Maintain professional and courteous communication at all times.

Required Skills

Good communication skills in Tamil and English (Hindi is an added advantage).
Basic computer knowledge (MS Excel, data entry, email communication).
Ability to convince and guide students/parents.
Good organizational and record-keeping skills.
Patience and a positive attitude while interacting with people.

Educational Qualification

Any graduate (preferred) or minimum 12th pass with good communication skills.

Experience

0–2 years of experience in telecalling, customer support, or education counseling is preferred.

Other Requirements

Interest in working with students from underprivileged backgrounds.
Ability to handle high call volumes and follow-up tasks.
Commitment to the mission of supporting educational opportunities.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Tele calling job

What skills and experience do you need for this Tele calling job?
Ans : To apply for this Tele calling job, candidates should have skills like Computer Knowledge, Non-voice/Chat Process, Domestic Calling along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manali, Chennai.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
What are the key responsibilities of this Tele calling job?
Ans : As a Tele calling, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele calling job is located in Manali, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process, Domestic Calling along with 0-1 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 3 openings available.