We are looking for a Tele calling to join our team at Cresco. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹16,000 - ₹27,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹16,000-₹27,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
How many vacancies are there for this Tele calling job?
Ans : There are 10 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-7 years of experience are eligible to apply for this Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele calling position is Ambattur, Chennai.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹16,000-₹27,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance, PF
Shift
Day
Contract Job
No
Salary
₹ 16000 - ₹ 27000
Contact Person
Riyaz
Interview Address
197,new 309,ponamalle high road,kilpauk ,chennai-600010, Ambedkar Nagar, Chennai