Tele calling

salary 14,000 - 20,000 /month*
company-logo
job companyCag Enterprises
job location Ramanathapuram, Coimbatore
incentive₹3,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
Replies in 24hrs
5 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Tamil
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

1. Customer Interaction & Support

  • Serve as the primary point of contact for customers.

  • Handle incoming calls, emails, chats, and walk-ins professionally.

  • Respond to customer inquiries promptly and provide accurate information.

  • Resolve customer complaints and issues with a customer-first mindset.

2. Relationship Management

  • Build and maintain strong, long-term relationships with customers.

  • Understand customer needs and ensure high satisfaction levels.

  • Follow up with clients to ensure their issues are resolved.

  • Maintain client loyalty through proactive engagement and communication.

3. Service Delivery Coordination

  • Coordinate with internal teams (sales, operations, technical, accounts) to ensure timely service delivery.

  • Track customer service requests and ensure closure within deadlines.

  • Escalate customer issues to higher management when required.

4. Record Keeping & Reporting

  • Maintain updated customer records in CRM systems.

  • Prepare daily, weekly, and monthly reports on customer feedback and issues.

  • Track service performance and identify improvement areas.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Tele calling job

  1. What is the eligibility criteria to apply for this Tele calling job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Coimbatore.
  3. How many working days are there for this Tele calling job?
    Ans: This Tele calling job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Tele calling job?
    Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Cag Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Tele calling role?
    Ans: There is an immediate opening of 5 Tele calling at Cag Enterprises
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Tele calling job?
    Ans: This Tele calling job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Automobile, Loan tele calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Sathy Road, Siddhapudur, B.K.R Nagar, Gandhipuram
Posted 18 hours ago
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