Tele calling

13,000 - 21,000 /month*

Bullmenn Motors

GN Mills, Coimbatore

₹5,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

19 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

A Telecaller at Royal Enfield (typically working at an authorized local dealership or showroom) acts as the bridge between the brand and its customers. They handle both outbound and inbound calls, driving sales, scheduling test rides, and managing service reminders. [1, 2, 3, 4]\

Core Responsibilities

Lead Follow-Up: Call prospective customers who have inquired about Royal Enfield bikes (via website, walk-ins, or ads), understand their requirements, and invite them for showroom visits or test rides. [1, 2]
Customer Service & CRM: Contact existing customers for routine maintenance reminders (e.g., first/second free services), annual maintenance contracts (AMC), and bike breakdowns. [1, 2]
Feedback Collection: Conduct post-service or post-purchase follow-ups to ensure customer satisfaction and gather feedback. [1, 2]
Campaign Promotions: Inform the rider community about new motorcycle launches, special edition models, gear, and upcoming accessories or events.
Database Management: Log all customer interactions, feedback, and appointment details accurately into the dealership's CRM system. [1, 2]

🛠️ Key Qualifications & Skills

Education: Minimum +2 Pass; a Bachelor’s degree (Any Degree) is often preferred.
Language Skills: Fluency in English, Tamil, and basic Hindi/Malayalam depending on the region.
Experience: Both freshers and experienced candidates (0-3 years) are usually hired.
Soft Skills: Excellent verbal communication, active listening, patience, and a friendly, customer-centric attitude. [1, 2, 3, 4, 5, 6]

Compensation & Work Environment

Salary Range: Typically ₹13,000 to ₹21,000 per month (varies based on experience, location, and interview performance).
Benefits: ESI, PF, and performance-based incentives on successful lead conversions.
Working Hours: Full-time, standard day shifts (e.g., 9:30 AM to 6:30 PM), typically Monday to Saturday.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹21,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in GN Mills, Coimbatore.
How many vacancies are there for this Tele calling job?
Ans : There are 19 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-5 years of experience are eligible to apply for this Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Tele calling position is GN Mills, Coimbatore.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹13,000-₹21,000 per month. This is a Full Time job and has 19 openings.