We are looking for a Tele calling to join our team at Brightrecruite. The role offers ₹12,000 - ₹18,100 and involves managing customer calls, delivering outstanding customer service related to ngo. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 14 Noida, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role. No prior experience is required.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Tele calling job is located in Sector 14 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.