We are looking for a Tele calling to join our team at BIG BASKET. The role offers ₹12,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Tele calling job
Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have All Education levels can apply for this Customer Support Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Customer Support Tele calling role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Tele calling job is located in MP Nagar, Bhopal.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹12,000-₹20,000 per month. This is a Both opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance
Shift
Flexible
Contract Job
No
Salary
₹ 12000 - ₹ 20000
Contact Person
HR DEV
Interview Address
plot no. 170 3rd floor infornt of mother's care girls hostel beside indian bank vikramshila academy sargam talkies mp nagar zone 2, MP Nagar, Bhopal