We are looking for a Tele calling to join our team at Apex Digital Media. The role offers ₹10000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Tele calling job
What is the eligibility criteria to apply for this Tele calling job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Tele calling job?
Ans: This Tele calling job will have 6 working days.
Are there any charges applicable while applying or joining this Tele calling job?
Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Apex Digital Media.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Tele calling role?
Ans: There is an immediate opening of 10 Tele calling at Apex Digital Media
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Tele calling job?
Ans: This Tele calling job has Flexible Shift.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Skills Required
Non-voice/Chat Process, Query Resolution
Shift
Flexible
Contract Job
No
Salary
₹ 10000 - ₹ 17000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Sunny
Interview Address
Khurram Nagar, Lucknow
Posted 3 days ago
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