TELE CALLER

9,000 - 12,000 /month

Sri Sweta Associates

Begumpet, Hyderabad

6+ months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Life Insurance

Languages: Telugu

All Education levels

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a TELE CALLER to join our team at Sri Sweta Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹9,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this TELE CALLER job

What skills and experience do you need for this TELE CALLER job?
Ans : To apply for this TELE CALLER job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
What salary is offered for this TELE CALLER job?
Ans : The salary for this TELE CALLER job ranges between ₹9,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This TELE CALLER job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this TELE CALLER job is open for both male and female candidates.
What does the role of TELE CALLER involve?
Ans : As a TELE CALLER, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This TELE CALLER job is located in Begumpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this TELE CALLER job.
Why should you apply for this TELE CALLER job?
Ans : This TELE CALLER job offers a salary between ₹9,000-₹12,000 per month. This is a Full Time opportunity and has 2 openings available.