Tele Caller

12,000 - 18,000 /month

Prime Fintech

KPHB, Hyderabad

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele Caller to join our team at Prime Fintech. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele Caller job

What skills and experience do you need for this Tele Caller job?
Ans : To apply for this Tele Caller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Tele Caller job?
Ans : The salary for this Tele Caller job ranges between ₹12,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Tele Caller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KPHB, Hyderabad.
How many vacancies are there for this Tele Caller job?
Ans : There are 5 vacancies for this Tele Caller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Tele Caller job. No prior experience is required.
What does the role of Tele Caller involve?
Ans : As a Tele Caller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Caller position is KPHB, Hyderabad.
Who is the right fit for this Tele Caller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Tele Caller job.
What makes this Tele Caller job a good opportunity?
Ans : This Tele Caller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 5 openings.