Technical Support

15,000 - 21,000 /month

Techpoppy Private Limited

Vasant Kunj, Delhi

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

· Role: Technical Support Executive

· Location: Delhi/NCR (Preferred)

· Type: Full-time, 6 days/week (Flexible shifts including night/early morning)

Key Responsibilities:

· Manage inbound/outbound calls via IVR.

· Resolve customer queries and complaints via Calls, Email, and WhatsApp.

· Document issues and maintain records in CRM.

· Escalate unresolved cases and ensure timely follow-ups.

· Generate performance reports.

What We’re Looking For:

· Education: Engineering degree (Relevant field).

· Experience: 1–2 years.

· Skills: Strong communication (verbal/written), basic technical troubleshooting knowledge, and computer proficiency.

Important Notes:

· Commitment: 1-year service bond required.

· Culture: Flat hierarchy with emphasis on ownership and hands-on learning.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Technical Support job

Who is eligible to apply for this Technical Support job at Techpoppy Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Technical Support job offered by Techpoppy Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹21,000 per month in this Technical Support position.
What shift and timings does this job follow?
Ans : This Technical Support job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasant Kunj, Delhi.
How many vacancies are there for this Technical Support job?
Ans : There are 10 vacancies for this Technical Support role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-5 years of experience are eligible to apply for this Technical Support role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Technical Support, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Technical Support position is Vasant Kunj, Delhi.
Who is the right fit for this Technical Support job?
Ans : A candidate having skills like Computer Knowledge with 1-5 years of experience is the right fit for this Technical Support job.
What makes this Technical Support job a good opportunity?
Ans : This Technical Support job is a good opportunity as it offers a salary between ₹15,000-₹21,000 per month. This is a Full Time job and has 10 openings.