Technical Support Executive

26,000 - 27,000 /month

Tele Performance

Mansarovar, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at TELE PERFORMANCE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹26,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Technical Support Executive job

What skills and experience do you need for this Technical Support Executive job?
Ans : To apply for this Technical Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Technical Support Executive job?
Ans : The salary for this Technical Support Executive job ranges between ₹26,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Technical Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this Technical Support Executive job?
Ans : There are 99 vacancies for this Technical Support Executive role.
Is this job open for all genders?
Ans : Yes, this Technical Support Executive job is open for both male and female candidates.
What does the role of Technical Support Executive involve?
Ans : As a Technical Support Executive, your work will involve skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Technical Support Executive position is Mansarovar, Jaipur.
Who is the right fit for this Technical Support Executive job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Technical Support Executive job.
What makes this Technical Support Executive job a good opportunity?
Ans : This Technical Support Executive job is a good opportunity as it offers a salary between ₹26,000-₹27,000 per month. This is a Full Time job and has 99 openings.