Technical Support Executive

13,000 - 14,000 /month

Sterna Security

R.S.Puram, Coimbatore

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

All Education levels

All genders

6 days working | Rotational Shift

Job Opening:
Role: Technical Support Executive (Voice Process)

Experience: Fresher

Education: 12th Pass / Any Degree

Language Requirement: English (Mandatory)

Any one of the following regional languages is mandatory:

•)Hindi

•)Kannada

•)Telugu

•)Malayalam

Shift: Rotational Shift (Changes every 15 days)

Shift Timings:

•) 7:00 AM – 3:00 PM

•) 3:00 PM – 11:00 PM

(For female employees: You may leave the office at 8:00 PM and continue working from home until 11:00 PM.)

•) 11:00 PM – 7:00 AM

(Night shift is Work From Home for female employees only.)

Job Responsibilities:

•) Handle customer calls through the voice process.

•)Receive customer complaints and provide appropriate resolutions.

•)Troubleshoot basic customer issues and ensure customer satisfaction.

•)Maintain professional communication with customers.

Training:

Freshers are welcome.

Complete training will be provided before handling live customer calls.

If you're looking to start your career in customer support and have good communication skills, we'd love to hear from you!

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

Can freshers or experienced candidates apply for this Technical Support Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Technical Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Technical Support Executive job ranges between ₹13,000-₹14,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Technical Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R.S.Puram, Coimbatore.
How many vacancies are there for this Technical Support Executive job?
Ans : There are 25 vacancies for this Technical Support Executive role.
Is this job open for all genders?
Ans : Yes, this Technical Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Technical Support Executive position is R.S.Puram, Coimbatore.
What makes this Technical Support Executive job a good opportunity?
Ans : This Technical Support Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,000 per month. This is a Full Time job and has 25 openings.