Technical Support Executive

25,000 - 33,000 /month

Skillroom

Zirakpur, Mohali

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Process: US Technical Support – Voice

Job Title: Technical Support Executive – US Technical Voice Process

Work Mode: Work From Office

Job Overview

We are hiring Technical Support Executives for a US Technical Voice Process. The role involves providing end-to-end technical assistance, troubleshooting issues, and delivering effective resolutions to US customers while maintaining service quality standards.

Key Responsibilities

Handle US customers via technical voice support

Troubleshoot issues related to printer, router, Windows, and macOS

Provide step-by-step technical guidance

Resolve issues using AnyDesk, TeamViewer, or UltraViewer

Maintain accurate case documentation and updates

Ensure SLA, quality, and customer satisfaction benchmarks

Eligibility Criteria

Experience: 1–3 years in International US Technical Voice Process (mandatory)

Excellent English communication skills (mandatory)

Strong technical troubleshooting experience required

Comfortable with night shift without cab facility

Interview Process

HR Round

Technical / Operations Round

Salary Structure

In-hand Salary: ₹20,000 – ₹30,000 per month

Deduction: ₹200 only (statutory tax deduction)

Work Details

Night Shift: 9:00 PM – 6:00 AM

Working Days: Monday to Friday

Work Location

Zirakpur – Motiaz Royal Business Park

📲 To Apply:

WhatsApp your resume to 9711322872

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Technical Support Executive job

What is the eligibility criteria to apply for this Technical Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹33000 per month that depends on your interview. It's a Full Time job in Mohali.
How many working days are there for this Technical Support Executive job?
Ans: This Technical Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Technical Support Executive job?
Ans: No, there is no fee applicable for applying this Technical Support Executive job and during the employment with the company, i.e., Skillroom.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Technical Support Executive role?
Ans: There is an immediate opening of 10 Technical Support Executive at Skillroom
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Technical Support Executive job?
Ans: This Technical Support Executive job has Night Shift.