Technical Support Executive

16,000 - 18,000 /month

Sag Infotech Private Limited

Malviya Nagar, Jaipur

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Technical Support Executive to join our team SAG Infotech Pvt Ltd.

You can go through our company website.

URL of Company: http://saginfotech.com/

Job description

Roles and Responsibilities

Provide technical customer support through phone calls, emails, or chats to resolve customer queries related to software products.
Troubleshoot issues with LAN configuration, network connectivity, and other technical problems using troubleshooting techniques.
Collaborate with internal teams to resolve complex issues that require escalation.
Document customer interactions using CRM software for accurate tracking and reporting purposes.
Maintain a high level of professionalism while communicating with customers.

Desired Candidate Profile

0-1 year of experience in similar industry.
Strong communication skills (verbal & written) for effective interaction with customers.
Basic knowledge of computer hardware, networking fundamentals, and operating systems.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Technical Support Executive job

Can freshers or experienced candidates apply for this Technical Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Technical Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹18,000 per month in this Technical Support Executive position.
What shift and timings does this job follow?
Ans : This Technical Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Jaipur.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Technical Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Technical Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Technical Support Executive job is located in Malviya Nagar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Technical Support Executive job.
Why should you apply for this Technical Support Executive job?
Ans : This Technical Support Executive job offers a salary between ₹16,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.