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Technical support Executive

salary 25,000 - 33,000 /month
company-logo
job companyBpo
job location Whitefield, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

जॉब डिस्क्रिप्शन

We are looking for a Technical support Executive to join our team at Bpo to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹25000 - ₹33000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift.


अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Technical support Executive job

  1. What skills and experience do you need for this Technical support Executive job?
    Ans : To apply for this Technical support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Technical support Executive job ranges between ₹25,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Technical support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Technical support Executive job?
    Ans : There are 25 vacancies for this Technical support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Technical support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Technical support Executive job?
    Ans : As a Technical support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Technical support Executive position is Whitefield, Bangalore.
  9. Who is the right fit for this Technical support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-7 years of experience is the right fit for this Technical support Executive job.
  10. What makes this Technical support Executive job a good opportunity?
    Ans : This Technical support Executive job is a good opportunity as it offers a salary between ₹25,000-₹33,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits, Insurance, Cab

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, Non-voice/Chat Process, International Calling, technical support, crm, voice process, communication skills

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 33000

English Proficiency

Yes

संपर्क व्यक्ति

Sidra
Posted 2 days ago
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