Technical Support Engineer

40,000 - 50,000 /month

Digitxpert Solutions Llp

Delhi-Jaipur Road, Jaipur

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Languages: Hindi

Graduate and above

All genders

5 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Technical Support Engineer – Tech TS Process

📍 Location: Teleperformance, Jaipur

🕒 Employment Type: Full-Time

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About Teleperformance

Teleperformance is a global leader in customer experience management, delivering world-class services to some of the world’s most recognized brands. We are expanding our Technical Support (Tech TS) process in Jaipur and are looking for dynamic professionals who are ready to join immediately.

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Key Responsibilities

Handle inbound and outbound customer interactions via calls and chat

Identify and troubleshoot technical issues with accuracy and efficiency

Understand customer requirements and provide appropriate technical and sales solutions

Drive revenue through consultative selling, upselling, and cross-selling

Achieve individual and team KPIs including CSAT, Sales, Productivity, and Quality

Ensure high levels of professionalism, empathy, and customer satisfaction

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Eligibility Criteria

Minimum 1 year of experience (International BPO experience preferred)

Excellent English communication skills (verbal and written)

Willingness to work in 24×7 rotational shifts and rotational week-offs

Graduation is mandatory (Computer/IT background preferred)

Immediate joiners preferred

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Compensation

1 Year Experience: Up to ₹42,000 CTC

2 Years Experience: Up to ₹44,000 CTC

(Salary depends on interview performance and experience)

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Why Join Us?

Opportunity to work with a global brand

Fast-paced learning environment

Car

eer growth and skill enhancement

Competitive compensation package

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Technical Support Engineer job

Can freshers or experienced candidates apply for this Technical Support Engineer role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Technical Support Engineer role.
What is the salary and job type for this role?
Ans : The salary for this Technical Support Engineer job ranges between ₹40,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Technical Support Engineer job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Delhi-Jaipur Road, Jaipur.
How many vacancies are there for this Technical Support Engineer job?
Ans : There are 50 vacancies for this Technical Support Engineer role.
Is this job open for all genders?
Ans : Yes, this Technical Support Engineer job is open for both male and female candidates.
What are the key responsibilities of this Technical Support Engineer job?
Ans : As a Technical Support Engineer, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Technical Support Engineer position is Delhi-Jaipur Road, Jaipur.
Who is the right fit for this Technical Support Engineer job?
Ans : A candidate having skills like International Calling with 0-1 years of experience is the right fit for this Technical Support Engineer job.
What makes this Technical Support Engineer job a good opportunity?
Ans : This Technical Support Engineer job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 50 openings.