Technical Sales Executive

Job Title: Technical Support Executiv

Job Summary:

The Technical Support Executive will be responsible for providing technical assistance, troubleshooting, and support to clients and internal teams. Related to software, hardware, networking, and system applications, ensuring timely resolution, and maintaining customer satisfaction.

Key Responsibilities:

Respond to client queries via phone, email, chat, or ticketing system in a professional and timely manner.

Guide users step-by-step through solutions, ensuring minimal downtime.

Track, follow up, and ensure proper resolution of open issues.

Maintain accurate records of customer interactions, issues, and solutions in the support system.

Collaborate with internal IT teams to implement fixes, updates, and improvements.

Strong knowledge of operating systems (Windows/Linux/Mac), networking, and common software applications.

Excellent problem-solving, analytical, and troubleshooting skills.

Strong communication skills (verbal and written).

Ability to work under pressure and meet deadlines.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Technical Sales Executive job

1. What is the eligibility criteria to apply for this Technical Sales Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Technical Sales Executive job?
   Ans: This Technical Sales Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Technical Sales Executive job?
   Ans: No, there is no fee applicable for applying this Technical Sales Executive job and during the employment with the company, i.e., SUMWAY GLOBAL MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Technical Sales Executive role?
   Ans: There is an immediate opening of 20 Technical Sales Executive at SUMWAY GLOBAL MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Technical Sales Executive job?
   Ans: This Technical Sales Executive job has Day Shift.