Customer Support Technical Sales Executive

15,000 - 18,000 /month

Global Technical Services

Field job

Hajira, Surat

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Diploma and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Bike, Laptop/Desktop

Job Description

We are looking for a Technical Sales Executive to join our team at Global Technical Services. The role offers ₹ 15,000 - ₹ 18,000 and involves customer interaction, delivering outstanding customer service related to lubricants. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Interact with customer in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is B Tech/ Diploma in mechanical and 1 - 3 years of experience. The role involves resolving customer complaints, taking Lubricant samples for testing providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. He should have his own convenence for mobility and meeting the clients on site.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Technical Sales Executive job

What are the eligibility criteria for this Customer Support Technical Sales Executive job?
Ans : Candidates should have a Diploma and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Technical Sales Executive job offered by Global Technical Services in Hajira, Surat.
What salary is offered for this Customer Support Technical Sales Executive job?
Ans : The salary for this Customer Support Technical Sales Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Technical Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hajira, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-3 years of experience can apply for this Customer Support Technical Sales Executive job. Only male candidates can apply.
What does the role of Customer Support Technical Sales Executive involve?
Ans : As a Customer Support Technical Sales Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Technical Sales Executive job is located in Hajira, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-3 years of experience is ideal for this Customer Support Technical Sales Executive job.
Why should you apply for this Customer Support Technical Sales Executive job?
Ans : This Customer Support Technical Sales Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.