Technical Consultant - Cloud and Network Support

Not Disclosed

Blue Yonder Private Limited

Pappampatti Pirivu, Coimbatore

2 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

IN-Technical Consultant Responsibilities: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. In-depth knowledge of cloud computing platforms and services Analyse reported incidents and problems for applications and infrastructure components, assessing patterns, making recommendations and implementing monitoring solutions. Data Network Management Systems monitoring, management and reporting Provide daily status reports and ticket updates Level 1 and 2 support analysis, resolution, and escalation of contact center incidents Qualifications: Previous experience in a customer support role Track your own work on a daily basis and compare to banchmarks Strong phone and verbal communication skills Excellent listener Adaptable to different personality types Familiarity with CRM technology Customer focus Ability to multi-task Set priorities Excellent time management skills Degree Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Experience Level Mid Level

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Technical Consultant - Cloud and Network Support job

Who is eligible to apply for this Technical Consultant - Cloud and Network Support job at Blue Yonder Private Limited?
Ans : Candidates should have All Education levels for this Technical Consultant - Cloud and Network Support job offered by Blue Yonder Private Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Technical Consultant - Cloud and Network Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pappampatti Pirivu, Coimbatore.
How many vacancies are there for this Technical Consultant - Cloud and Network Support job?
Ans : There is 1 vacancy for this Technical Consultant - Cloud and Network Support role.
Is this job open for all genders?
Ans : Yes, this Technical Consultant - Cloud and Network Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Technical Consultant - Cloud and Network Support position is Pappampatti Pirivu, Coimbatore.
What makes this Technical Consultant - Cloud and Network Support job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.