Technical Assistant

10,000 - 15,000 /month*

Mobile Cafe

Odhav, Ahmedabad

₹3,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Technical Assistant to join our team at Mobile Cafe to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹10000 - ₹15000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Technical Assistant job

What skills and experience do you need for this Technical Assistant job?
Ans : To apply for this Technical Assistant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
What salary is offered for this Technical Assistant job?
Ans : The salary for this Technical Assistant job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Technical Assistant job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Odhav, Ahmedabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Technical Assistant job is open for both male and female candidates.
What does the role of Technical Assistant involve?
Ans : As a Technical Assistant, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Technical Assistant job is located in Odhav, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Technical Assistant job.
Why should you apply for this Technical Assistant job?
Ans : This Technical Assistant job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.