Technical Assistant

10,000 - 15,000 /month*

Mobile Cafe

Odhav, Ahmedabad

₹3,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Technical Assistant to join our team at Mobile Cafe to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹10000 - ₹15000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Technical Assistant job

What is the eligibility criteria to apply for this Technical Assistant job?
Ans: The candidate should be All Education levels and above with 0 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
How many working days are there for this Technical Assistant job?
Ans: This Technical Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Technical Assistant job?
Ans: No, there is no fee applicable for applying this Technical Assistant job and during the employment with the company, i.e., Mobile Cafe.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Technical Assistant role?
Ans: There is an immediate opening of 5 Technical Assistant at Mobile Cafe
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Technical Assistant job?
Ans: This Technical Assistant job has Day Shift.