Sky Service Potential - Team Leader -Sky Channel-Contact Centre Inbound - Lead and manage a team in an inbound contact centre environment. - Responsible for overseeing daily operations and ensuring service quality. - Coordinate with the Sky Channel team to meet service targets. - Facilitate communication between team members and higher management. - Monitor team performance and provide guidance for improvement. - Handle escalations and maintain customer satisfaction. - Ensure adherence to company policies and procedures. - Support training and development initiatives for team members.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Team Leader - Inbound Contact Centre job
Who is eligible to apply for this Team Leader - Inbound Contact Centre job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Team Leader - Inbound Contact Centre job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Leader - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase II, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Team Leader - Inbound Contact Centre job is open for both male and female candidates.
Where is this job located?
Ans : This Team Leader - Inbound Contact Centre job is located in Phase II, Noida.
Why should you apply for this Team Leader - Inbound Contact Centre job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Phase II, Noida
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
High Demand
