Tally Support Executive

We are looking for a Tally Support Executive to join our team at Prestige Recruiters (opc) Private Limited. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Provide technical support to Tally software users via call, email & remote support

• Troubleshoot issues related to Tally installation, configuration, usage & data

• Guide customers with step-by-step solutions & Tally process walkthroughs

• Install, update & maintain Tally software, patches & versions

• Assist users with backup procedures, database checks & system performance

• Log customer issues, resolutions & follow-ups in ticketing/support system

• Escalate complex technical issues to senior support team when required

• Identify & report software bugs or usability concerns

• Create & maintain knowledge base articles, FAQs & user guides

• Conduct training sessions / demos for customers on Tally features & usage

• Ensure timely query resolution & deliver high customer satisfaction

• Perform quality checks on support interactions & take user feedback

• Analyze support performance & recommend improvement opportunities

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Tally Support Executive job

1. What is the eligibility criteria to apply for this Tally Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Jamshedpur.
3. How many working days are there for this Tally Support Executive job?
   Ans: This Tally Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tally Support Executive job?
   Ans: No, there is no fee applicable for applying this Tally Support Executive job and during the employment with the company, i.e., Prestige Recruiters (opc) Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tally Support Executive role?
   Ans: There is an immediate opening of 99 Tally Support Executive at Prestige Recruiters (opc) Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tally Support Executive job?
   Ans: This Tally Support Executive job has Day Shift.