Supervisor

20,000 - 25,000 /month

Aurastaffing Services Private Limited

Metagalli, Mysore

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Kannada

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Supervisor to join our team at Aurastaffing Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Supervisor job

Who is eligible to apply for this Supervisor job at Aurastaffing Services Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Query Resolution for this Supervisor job offered by Aurastaffing Services Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Supervisor position.
What shift and timings does this job follow?
Ans : This Supervisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Metagalli, Mysore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Supervisor job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Supervisor, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Supervisor job is located in Metagalli, Mysore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 1-2 years of experience is ideal for this Supervisor job.
Why should you apply for this Supervisor job?
Ans : This Supervisor job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.