Social Media Executive

15,000 - 22,000 /month

Itm Recruitment Services

Laxmi Nagar, Delhi

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Social Media Executive to join our team at Itm Recruitment Services. The role offers ₹15,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

Can freshers or experienced candidates apply for this Social Media Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Social Media Executive role.
What salary is offered for this Social Media Executive job?
Ans : The salary for this Social Media Executive job ranges between ₹15,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Social Media Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
How many vacancies are there for this Social Media Executive job?
Ans : There are 50 vacancies for this Social Media Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Social Media Executive role. Only female candidates are eligible.
What does the role of Social Media Executive involve?
Ans : As a Social Media Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Social Media Executive position is Laxmi Nagar, Delhi.
Who is the right fit for this Social Media Executive job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Social Media Executive job.
What makes this Social Media Executive job a good opportunity?
Ans : This Social Media Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 50 openings.