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SMB-Customer Support Executive

salary 15,000 - 18,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location HSR Layout, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Description

Roles & Responsibilities

  • Handle customer queries and provide accurate and timely resolutions.

  • Assist customers with troubleshooting and service-related issues.

  • Handle queries related to prepaid and postpaid services.

  • Understand customer concerns and provide appropriate information and guidance.

  • Maintain professional, polite, and customer-focused communication.

  • Communicate effectively in English while handling customer interactions.

  • Follow process guidelines, company policies, and customer service quality standards.

  • Maintain a high level of customer satisfaction during every interaction.

Candidate Requirements

  • Good proficiency in English is mandatory.

  • Minimum qualification: 12th Pass or Any Degree.

  • Freshers and experienced candidates are eligible.

  • Strong communication and customer-handling skills.

  • Good problem-solving and troubleshooting abilities.

  • Customer-focused and professional approach.

  • Comfortable working in 24/7 rotational shifts.

  • Willingness to work as per business and process requirements.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this SMB-Customer Support Executive job

  1. What qualifications and experience are required for this SMB-Customer Support Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this SMB-Customer Support Executive job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This SMB-Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this SMB-Customer Support Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This SMB-Customer Support Executive job is located in HSR Layout, Bangalore.
  8. Why should you apply for this SMB-Customer Support Executive job?
    Ans : This SMB-Customer Support Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Neha Mishra

Interview Address

No. 31/9, Krimson square, Near Central Silk Board, Junction, Hosur Rd, Bommanahalli, Bengaluru, Karnataka PIN: 560068, Silk Board, Bangalore
Posted 2 days ago

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