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SMB Customer Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Bommanahalli, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF
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Job Description

Roles & Responsibilities

  • Handle customer queries and provide accurate and timely resolutions.

  • Assist customers with troubleshooting and service-related issues.

  • Handle queries related to prepaid and postpaid services.

  • Understand customer concerns and provide appropriate information and guidance.

  • Maintain professional, polite, and customer-focused communication.

  • Communicate effectively in English while handling customer interactions.

  • Follow process guidelines, company policies, and customer service quality standards.

  • Maintain a high level of customer satisfaction during every interaction.

    candidate Requirements

    • Good proficiency in English is mandatory.

    • Minimum qualification: 12th Pass or Any Degree.

    • Freshers and experienced candidates are eligible.

    • Strong communication and customer-handling skills.

    • Good problem-solving and troubleshooting abilities.

    • Customer-focused and professional approach.

    • Comfortable working in 24/7 rotational shifts.

    • Willingness to work as per business and process requirements.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this SMB Customer Support Executive job

  1. Can freshers or experienced candidates apply for this SMB Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this SMB Customer Support Executive role.
  2. What salary is offered for this SMB Customer Support Executive job?
    Ans : The salary for this SMB Customer Support Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This SMB Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
  5. How many vacancies are there for this SMB Customer Support Executive job?
    Ans : There are 50 vacancies for this SMB Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this SMB Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this SMB Customer Support Executive position is Bommanahalli, Bangalore.
  8. What makes this SMB Customer Support Executive job a good opportunity?
    Ans : This SMB Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Soniya Singh

Interview Address

No. 31/9, Krimson square, Near Central Silk Board, Junction, Hosur Rd, Bommanahalli, Bengaluru, Karnataka, Bommanahalli, Bangalore
Posted 11 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > SMB Customer Support Executive