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Service Quality Analyst

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Tirupathi Nagar, Hosur
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Sky-Analyst-Service Quality_Sky Channel-Service Quality_Karnataka - The role involves analyzing and ensuring service quality for Sky Channel operations. - The candidate will focus on monitoring and improving service standards within the customer support framework. - The position is based in Bengaluru, requiring coordination with service teams to maintain quality benchmarks. - The job demands attention to detail and the ability to assess service delivery metrics effectively. - This role supports continuous improvement initiatives to enhance customer satisfaction. - Candidates should be prepared to work in a dynamic environment focused on service excellence. - The position is suitable for individuals with experience in service quality analysis or related customer support functions. - Strong analytical skills and a customer-centric approach are essential for success in this role.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Service Quality Analyst job

  1. Who is eligible to apply for this Service Quality Analyst job at Kotak Mahindra Bank Limited?
    Ans : Candidates should have All Education levels for this Service Quality Analyst job offered by Kotak Mahindra Bank Limited.
  2. How much can you earn in this position?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Service Quality Analyst job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Tirupathi Nagar, Hosur.
  5. How many vacancies are there for this Service Quality Analyst job?
    Ans : There is 1 vacancy for this Service Quality Analyst role.
  6. Is this job open for all genders?
    Ans : Yes, this Service Quality Analyst job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Service Quality Analyst position is Tirupathi Nagar, Hosur.
  8. What makes this Service Quality Analyst job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 2 days ago
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