Service Executive

11,000 - 13,000 /month

Syphar Technologies

Ajabpur Kalan, Dehradun

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a highly motivated and experienced Client Service Executive (Telesales) to join our team. The ideal candidate will focus on retaining and renewing existing clients by building strong relationships, understanding client needs, and providing effective solutions. This role requires excellent communication, sales expertise, and conflict-resolution skills to ensure maximum client satisfaction and long-term partnerships.

Key Responsibilities:

Proactively engage with existing clients to ensure timely renewals and maximize retention.
Build strong relationships and provide regular follow-ups with clients to maintain trust and loyalty.
Identify customer concerns and resolve complaints in a calm and constructive manner.
Present value propositions, renewal benefits, and future growth opportunities effectively.
Achieve monthly client retention and renewal targets.
Maintain accurate records of client communications and renewal status using online platforms.
Collaborate with the sales and support teams to deliver seamless client service.

Eligibility Criteria:

Minimum 1 year of experience in telesales (hardcore sales/renewals/retention).
Excellent verbal and written communication skills.
Strong presentation and persuasion skills.
Ability to handle objections, resolve conflicts, and maintain professionalism.
Proficiency in using CRM tools, MS Office, and other online platforms.
Goal-oriented and self-driven with a customer-first attitude.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Service Executive job

What skills and experience do you need for this Service Executive job?
Ans : To apply for this Service Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Service Executive job ranges between ₹11,000-₹13,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ajabpur Kalan, Dehradun.
How many vacancies are there for this Service Executive job?
Ans : There are 2 vacancies for this Service Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Service Executive role. Only male candidates are eligible.
What are the key responsibilities of this Service Executive job?
Ans : As a Service Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Service Executive position is Ajabpur Kalan, Dehradun.
Who is the right fit for this Service Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Service Executive job.
What makes this Service Executive job a good opportunity?
Ans : This Service Executive job is a good opportunity as it offers a salary between ₹11,000-₹13,000 per month. This is a Full Time job and has 2 openings.