Service advisor

9,000 - 12,000 /month

Packerials

Englishiyaline, Varanasi

1 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Graduate and above

Males Only

6 days working | Day Shift

Bike, 2-Wheeler Driving Licence

Job Description

We are looking for a Service Advisor to join our team at Packerials. This role focuses on handling customer service calls, coordinating service activities, maintaining records, and ensuring timely follow-ups. It is suitable for a junior or entry-level candidate.

Key Responsibilities:

Receive and record service complaints from customers via call or WhatsApp
Coordinate service requests with internal technicians or vendors
Inform customers about service schedules and visit timelines
Follow up to ensure service complaints are closed properly
Maintain basic service records, job details, and customer data
Coordinate with sales team for machine details and customer history
Prepare daily service updates and simple weekly reports

Job Requirements:

Good communication skills (Hindi required, basic English preferred)
Ability to coordinate with customers and internal team
Basic understanding of machines / technical products (training will be provided)
Comfortable using mobile, WhatsApp, and basic Excel
Polite, patient, and responsible attitude

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Service advisor job

What is the eligibility criteria to apply for this Service advisor job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹9000 - ₹12000 per month that depends on your interview. It's a Full Time job in Varanasi.
How many working days are there for this Service advisor job?
Ans: This Service advisor job will have 6 working days.
Are there any charges applicable while applying or joining this Service advisor job?
Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., Packerials.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Service advisor role?
Ans: There is an immediate opening of 1 Service advisor at Packerials
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Service advisor job?
Ans: This Service advisor job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 9000 - ₹ 12000

English Proficiency

Yes

Contact Person

Prakhar Mehra

Interview Address

Office No. C31/4-2, Englishiyaline, Varanasi

Posted 9 days ago

Apply to similar jobs

Sales Manager

₹ 35,000 - 45,000 per month

Mahindra Holidays & Resort India Limited

Sigra, Varanasi

Skills: Query Resolution

5 Openings

Automobile Sales Executive

₹ 15,000 - 17,000 per month

Alpran Hr Services

Lahartara Boulia, Varanasi

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Hindi Telecaller

₹ 14,000 - 20,000 per month

Jarvis And Company

Work from home

Skills: Domestic Calling

New

99 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Varanasi > Customer Support / TeleCaller Jobs in Varanasi > Service advisor