Service advisor

15,000 - 20,000 /month

Legacy Automobiles Private Limited

Garacharama, Port Blair

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Automobile

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Service advisor to join our team at Legacy Automobiles Private Limited. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Service advisor job

What are the eligibility criteria for this Service advisor job?
Ans : Candidates should have All Education levels with 2-7 years of experience and skills like Computer Knowledge for this Service advisor job offered by Legacy Automobiles Private Limited in Garacharama, Port Blair.
What salary is offered for this Service advisor job?
Ans : The salary for this Service advisor job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Service advisor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Garacharama, Port Blair.
How many vacancies are there for this Service advisor job?
Ans : There are 2 vacancies for this Service advisor role.
Is this job open for all genders?
Ans : Yes, this Service advisor job is open for both male and female candidates.
What does the role of Service advisor involve?
Ans : As a Service advisor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Service advisor position is Garacharama, Port Blair.
Who is the right fit for this Service advisor job?
Ans : A candidate having skills like Computer Knowledge with 2-7 years of experience is the right fit for this Service advisor job.
What makes this Service advisor job a good opportunity?
Ans : This Service advisor job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.