Senior Telesales Executive

15,000 - 23,000 /month

Vodafone Idea

Saibaba Colony, Coimbatore

1 - 6+ years Experience in Customer Support / TeleCaller

75 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Malayalam

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Senior Telesales Executive to join our team at VODAFONE IDEA. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Senior Telesales Executive job

What skills and experience do you need for this Senior Telesales Executive job?
Ans : To apply for this Senior Telesales Executive job, candidates should have skills like Domestic Calling, International Calling, Computer Knowledge along with 1-7 years of experience.
What salary is offered for this Senior Telesales Executive job?
Ans : The salary for this Senior Telesales Executive job ranges between ₹15,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Senior Telesales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saibaba Colony, Coimbatore.
How many openings are available for this position?
Ans : There are 75 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Telesales Executive job is open for both male and female candidates.
What does the role of Senior Telesales Executive involve?
Ans : As a Senior Telesales Executive, your work will involve skills like Domestic Calling, International Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Senior Telesales Executive job is located in Saibaba Colony, Coimbatore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Computer Knowledge along with 1-7 years of experience is ideal for this Senior Telesales Executive job.
Why should you apply for this Senior Telesales Executive job?
Ans : This Senior Telesales Executive job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 75 openings available.