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Customer Support Senior Telesales Executive

salary 15,000 - 20,000 /month
company-logo
job companySkill Point Consultants
job location Civil Lines, Allahabad
job experience0 - 1 years Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Bike, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Senior Telesales Executive to join our team at Skill Point Consultants. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹ 15,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Senior Telesales Executive job

  1. What skills and experience do you need for this Customer Support Senior Telesales Executive job?
    Ans : To apply for this Customer Support Senior Telesales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Senior Telesales Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Senior Telesales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Civil Lines, Allahabad.
  5. How many vacancies are there for this Customer Support Senior Telesales Executive job?
    Ans : There are 20 vacancies for this Customer Support Senior Telesales Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Senior Telesales Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Senior Telesales Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Senior Telesales Executive position is Civil Lines, Allahabad.
  9. Who is the right fit for this Customer Support Senior Telesales Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Senior Telesales Executive job.
  10. What makes this Customer Support Senior Telesales Executive job a good opportunity?
    Ans : This Customer Support Senior Telesales Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Kajal
Posted 4 hours ago

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Job Hai > Jobs in Allahabad > Customer Support / TeleCaller Jobs in Allahabad > Senior Telesales Executive