We are looking for a Senior Telesales Executive to join our team at G2r Global Solutions (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹23,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Senior Telesales Executive job
What skills and experience do you need for this Senior Telesales Executive job?
Ans : To apply for this Senior Telesales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-7 years of experience.
What salary is offered for this Senior Telesales Executive job?
Ans : The salary for this Senior Telesales Executive job ranges between ₹15,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Senior Telesales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Saibaba Colony, Coimbatore.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Telesales Executive job is open for both male and female candidates.
What does the role of Senior Telesales Executive involve?
Ans : As a Senior Telesales Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Senior Telesales Executive job is located in Saibaba Colony, Coimbatore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-7 years of experience is ideal for this Senior Telesales Executive job.
Why should you apply for this Senior Telesales Executive job?
Ans : This Senior Telesales Executive job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 80 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, International Calling, Telesales, Customer Service, Telecalling