Senior Telecaller

12,000 - 40,000 /month

Yash Enterprises

Naya Pura, Kolar Road, Bhopal

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Real Estate

Diploma and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Senior Telecaller to join our team at Yash Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹12000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Senior Telecaller job

What are the eligibility criteria for this Senior Telecaller job?
Ans : Candidates should have a Diploma and above qualification with 1-3 years of experience for this Senior Telecaller job offered by Yash Enterprises in Naya Pura, Kolar Road, Bhopal.
What salary is offered for this Senior Telecaller job?
Ans : The salary for this Senior Telecaller job ranges between ₹12,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naya Pura, Kolar Road, Bhopal.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 2 vacancies for this Senior Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-3 years of experience are eligible to apply for this Senior Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Naya Pura, Kolar Road, Bhopal.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹40,000 per month. This is a Full Time job and has 2 openings.