Senior Telecaller

19,000 - 21,000 /month

Ushaprakash Health Care Private Limited

Shahadra, Delhi

3 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are looking for an experienced and responsible Senior Telecaller to support patient coordination and outreach for our TB clinic. The candidate will handle inbound and outbound calls, counsel patients regarding TB diagnosis, treatment adherence, and follow-up schedules. The role includes maintaining accurate patient records and updating information in the system. The Senior Telecaller will coordinate with lab technicians and doctors for test updates and treatment tracking, and follow up with missed or high-risk patients. Additionally, the candidate will build and maintain positive relationships with patients, ensuring high satisfaction and trust. Strong communication skills, empathy, and basic knowledge of TB programs are essential. The candidate should be detail-oriented and capable of handling sensitive patient interactions professionally. A minimum of 3 years of relevant telecalling experience, preferably in healthcare, is required.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Senior Telecaller job

What skills and experience do you need for this Senior Telecaller job?
Ans : To apply for this Senior Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹21,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shahadra, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-7 years of experience can apply for this Senior Telecaller job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Senior Telecaller job is located in Shahadra, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-7 years of experience is ideal for this Senior Telecaller job.
Why should you apply for this Senior Telecaller job?
Ans : This Senior Telecaller job offers a salary between ₹19,000-₹21,000 per month. This is a Full Time opportunity and has 1 openings available.