Senior Telecaller

18,000 - 30,000 /month

Shree Enterprise

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Senior Telecaller to join our team at Shree Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 18,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Senior Telecaller job

Can freshers or experienced candidates apply for this Senior Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Senior Telecaller role.
What salary is offered for this Senior Telecaller job?
Ans : The salary for this Senior Telecaller job ranges between ₹18,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Senior Telecaller job is open for both male and female candidates.
What does the role of Senior Telecaller involve?
Ans : As a Senior Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Senior Telecaller job is located in Charbagh, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Senior Telecaller job.
Why should you apply for this Senior Telecaller job?
Ans : This Senior Telecaller job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 99 openings available.