Senior Telecaller

10,000 - 20,000 /month*

Scorerocket

Katraj, Pune

₹5,000 incentives included

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Marathi

All Education levels

Males Only

6 days working | Day Shift

Job Description

We are looking for a Senior Telecaller to join our team at Scorerocket. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹10000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Senior Telecaller job

What qualifications and experience are required for this Senior Telecaller position?
Ans : Candidates should have All Education levels with 2-7 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Senior Telecaller job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Katraj, Pune.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 2-7 years of experience can apply for this Senior Telecaller job. Only male candidates can apply.
What are the key responsibilities of this Senior Telecaller job?
Ans : As a Senior Telecaller, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Senior Telecaller job is located in Katraj, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 2-7 years of experience is ideal for this Senior Telecaller job.
Why should you apply for this Senior Telecaller job?
Ans : This Senior Telecaller job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.