Senior Telecaller

15,000 - 20,000 /month

Reality Mantra

Chinhat, Lucknow

1 - 2 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Senior Telecaller to join our team at Reality Mantra to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Senior Telecaller job

What skills and experience do you need for this Senior Telecaller job?
Ans : To apply for this Senior Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Senior Telecaller job?
Ans : The salary for this Senior Telecaller job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinhat, Lucknow.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 3 vacancies for this Senior Telecaller role.
Is this job open for all genders?
Ans : Yes, this Senior Telecaller job is open for both male and female candidates.
What does the role of Senior Telecaller involve?
Ans : As a Senior Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Chinhat, Lucknow.
Who is the right fit for this Senior Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Senior Telecaller job.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 3 openings.