Senior Telecaller

We are looking for an enthusiastic and dedicated Senior Telecaller to become a valuable part of our team for Onkar Enterprises based in Delhi, located at Uttam Nagar East. The role offers ₹12500 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 5 years of experience in customer service or telecalling, who are proficient in Hindi, Punjabi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Senior Telecaller job

1. What is the eligibility criteria to apply for this Senior Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12500 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Senior Telecaller job?
   Ans: This Senior Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Senior Telecaller job?
   Ans: No, there is no fee applicable for applying this Senior Telecaller job and during the employment with the company, i.e., ONKAR ENTERPRISES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Senior Telecaller role?
   Ans: There is an immediate opening of 98 Senior Telecaller at ONKAR ENTERPRISES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Senior Telecaller job?
   Ans: This Senior Telecaller job has Day Shift.