Senior Telecaller

10,000 - 18,000 /month

Kleve World Private Limited

Boring Road, Patna

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Senior Telecaller to join our team at Kleve World Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to interior. The role offers ₹10,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Senior Telecaller job

Who is eligible to apply for this Senior Telecaller job at Kleve World Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Senior Telecaller job offered by Kleve World Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹18,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Boring Road, Patna.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 2 vacancies for this Senior Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Senior Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Boring Road, Patna.
Who is the right fit for this Senior Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Senior Telecaller job.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 2 openings.