Senior Telecaller

12,000 - 18,000 /month

Fine-tech Elevator And Escalators Company

Dilshad Garden, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Medical Benefits

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Senior Telecaller to join our team at Fine-tech Elevator And Escalators Company. The role offers ₹12000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Senior Telecaller job

Can freshers or experienced candidates apply for this Senior Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Senior Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Senior Telecaller position.
What shift and timings does this job follow?
Ans : This Senior Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dilshad Garden, Delhi.
How many vacancies are there for this Senior Telecaller job?
Ans : There are 5 vacancies for this Senior Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Senior Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Senior Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Senior Telecaller position is Dilshad Garden, Delhi.
Who is the right fit for this Senior Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Senior Telecaller job.
What makes this Senior Telecaller job a good opportunity?
Ans : This Senior Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 5 openings.